Our Certified Experts provide Excellent Professional Service in the form of discussion to produce a documented plan to give the …
The flexibility of the Service Level Agreement will provide convenience for both the client and Btech.
Btech provides flexibility for customization based on client needs & purposes.
Operational Review (OR)
Operational reviews will be carried out to maintain service optimization and prepare plans.
Node/year pricing model
The calculation of this service is only based on the node per year. Neither from the man involved nor tickets used.
Unlimited intermediate / expert level corrective ticket
Btech provides unlimited corrective tickets at the intermediate level as a form of service optimizations.
From client existing projects. The flexibility of maintenance support will follow the needs of the infrastructure used today.
Minimum contract one year with a minimum of 10 nodes
This service is available with a contract minimum of 1 year with a minimum of 10 nodes from the handled project.
Preventive (PM) and Corrective (CM) maintenance.
In addition to maintenance and monitoring, we also implement preventive and corrective measures to maintain system optimization.
Daily operations by customer
Day-to-day operations handled by clients.
Option Bundle with implementation
To minimize damage and miss information. We recommend that our team also carry out the implementation so that every access and documentation can be well organized.
Initial Assessment for third-party deployment
If the existing infrastructure wants to get support from Btech, we will provide an initial assessment for third-party deployment before execution.
Reliable Support Team
Equipped with Reviews for Daily Activities
Hands-on Support Advantage
Btech provided a development service for independent infrastructure or platforms tailored to the client’s needs. The implementation can be paired …